Effective Date: 1 April 2026 · Last Updated: 1 April 2026
Operating Entity: Softassure Technologies Ltd. · Contact: privacy@certyco.com
At Certyco, privacy is not an afterthought; it is foundational to how trust works on the platform.
Certyco is a verification platform where Professionals are evaluated by independent Industry Experts through structured interviews. The resulting 4D Scorecard and Certyco Mark give Hiring Partners pre-validated signal about a Professional's capabilities.
This Privacy Policy explains how Certyco ("we", "our", or "us"), operated by Softassure Technologies Ltd., collects, uses, shares, and protects personal information when you access or use our website, platform, or services.
Certyco operates in Canada, the United States, and India, and complies with applicable privacy laws in those jurisdictions.
By creating an account or using the platform, you acknowledge that you have read and understood this Privacy Policy.
Certyco is currently operating in an Early Access phase.
Certain sections of this Privacy Policy describe features that will become active as part of the MVP rollout. Data collection for those features will only begin once the relevant functionality is live. These sections are marked with "(MVP Phase 1)" where applicable.
Professionals and Industry Experts may provide contact details of industry references (name, email, phone, company, job title, and relationship) as part of their profile. This information is provided by the user on behalf of the referenced individual. Reference data is accessible only to the user who submitted it and Certyco administrators for verification purposes. It is not shared with Hiring Partners or any other third party. If you have been listed as a reference and wish to have your information reviewed or removed, please contact privacy@certyco.com.
AI Resume Import lets Professionals and Industry Experts upload a PDF or DOCX resume to pre-populate their profile. Here is exactly what happens with your data:
This data will be collected when evaluation features launch in May 2026.
This data will be collected when search and discovery features launch in May 2026.
We use the information we collect to:
We do not use your information for advertising, behavioral profiling, or sale to third parties.
This section describes functionality planned for MVP Phase 1 (May 2026). Recording features are not active during Early Access.
Interview recordings are a core part of Certyco's fairness and accountability model.
Recordings are retained until the Professional requests deletion. They do not expire automatically.
By default, Professional profiles are private. Personal and contact details are not visible to Hiring Partners or Industry Experts.
Discreet Mode allows:
Discreet Mode is designed to prevent conflicts, protect careers, and preserve evaluation neutrality.
This section describes functionality planned for MVP Phase 1 (May 2026).
To protect the integrity of evaluations:
We retain data only as long as necessary to operate the platform, maintain evaluation integrity, and meet legal obligations.
| Data Type | Retention Period |
|---|---|
| Account data | Retained until you request account deletion |
| Profile data | Retained until you request account deletion |
| Evaluation data | 24 months after evaluation date |
| Interview recordings | Retained until the Professional requests deletion |
| Audit logs | 36 months |
| OTP verification codes | Auto-expire after 10 minutes |
| Session data | Until logout or session expiry (1–7 days) |
| AI Resume Import files | Not retained. Processed in your browser and discarded |
You may request deletion of your account and personal data at any time by emailing privacy@certyco.com. Upon receiving a valid deletion request:
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at privacy@certyco.com. We will respond to valid requests within the timeframes required by applicable law.
We apply reasonable administrative, technical, and organizational safeguards to protect your data, including:
No system is completely secure. While we take reasonable measures to protect your data, we cannot guarantee absolute security.
Certyco operates in Canada, the United States, and India. The following disclosures apply based on your jurisdiction of residence. Your rights under Section 11 include all applicable rights under these frameworks.
Certyco complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Other U.S. states may have similar privacy rights. We honor all valid data subject requests regardless of state of residence.
Certyco complies with the Digital Personal Data Protection Act, 2023 (DPDPA) for users in India.
Certyco's infrastructure and third-party service providers may process your data in jurisdictions outside your country of residence, including Canada, the United States, and other countries where our service providers operate. When your data is transferred across borders, we ensure that appropriate safeguards are in place consistent with applicable data protection laws.
Depending on your jurisdiction, we process personal information on the following bases:
A comprehensive jurisdiction-specific annex with detailed disclosures for each applicable framework will be published before Certyco's full public launch.
Certyco is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a person under 18, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email. The "Last Updated" date at the top of this page indicates when the policy was last revised.
Continued use of the platform after changes are posted constitutes acceptance of the revised policy.
For privacy-related questions, data requests, or concerns, contact:
