Question 1

What is Certyco?

Accepted Answer

Certyco is a verification platform where Professionals are evaluated by independent Industry Experts through structured interviews. The result is a 4D Scorecard and Certyco Mark that give Hiring Partners verified signal about a Professional’s capabilities. Certyco is operated by Softassure Technologies Ltd.

Question 2

Who can use Certyco?

Accepted Answer

Certyco serves three groups: Professionals seeking expert-verified evaluation, independent Industry Experts who conduct evaluations, and Hiring Partners who access verified profiles to find talent.

Question 3

How does Certyco differ from job boards and online assessments?

Accepted Answer

Job boards match resumes to roles. Online assessments rely on standardized tests or automated scoring. Certyco is different: Professionals are evaluated through structured, expert-led interviews across all four dimensions. The result is a verified evaluation based on expert judgment, not self-reported claims or automated tests.

Question 4

Is Certyco a job board or a recruiter?

Accepted Answer

No. Certyco is not a job board, recruiter, or staffing agency. It does not post jobs, submit applications, or represent candidates. Certyco is a verification platform. Professionals are independently evaluated, and Hiring Partners access verified profiles.

Question 5

Which regions does Certyco serve?

Accepted Answer

Certyco currently operates in Canada, the United States, and India.

Question 6

What is currently available during Early Access?

Accepted Answer

During Early Access, you can create an account, build your full profile, and use AI Resume Import to populate your profile from an existing resume. Evaluation, interview scheduling, Hiring Partner search, and payment features launch in May 2026.

Question 7

How do I create an account?

Accepted Answer

You can sign up using email and password, or sign in with Google, LinkedIn, or Microsoft. Industry Experts and Hiring Partners are also required to verify a corporate email address after account creation.

Question 8

What is AI Resume Import?

Accepted Answer

AI Resume Import is available to Professionals and Industry Experts. It lets you upload a PDF or DOCX resume to pre-populate profile sections. Your resume file is read in your browser using client-side libraries and the file itself is never uploaded. The extracted text is sent securely to Certyco's servers, where it is processed by an AI service to parse your profile sections. No resume files or extracted text are retained after processing. You review and approve each parsed section before anything is saved to your profile. If you prefer not to use AI Resume Import, you can fill in your profile sections manually through the guided profile setup.

Question 9

What happens after I complete my profile?

Accepted Answer

During Early Access, your profile is saved and ready for when evaluation and discovery features go live. You can continue editing and refining your profile at any time. Profile completion tracking shows you which sections still need attention.

Question 10

How do I get help?

Accepted Answer

Visit the Support page on Certyco or email support@certyco.com.

Question 11

How does evaluation work?

Accepted Answer

Professionals complete a single structured interview with a verified Industry Expert. The interview is recorded (with consent) and evaluates four dimensions: Technical Skills, Domain Expertise, Platform Expertise, and Behavioral Skills. The result is a 4D Scorecard and, for qualifying scores, a Certyco Mark.

Question 12

What is the 4D Scorecard?

Accepted Answer

The 4D Scorecard is Certyco’s evaluation output. It contains individual ratings across four dimensions: Technical Skills, Domain Expertise, Platform Expertise, and Behavioral Skills, along with written expert feedback highlighting strengths and development areas. The Scorecard is visible to Hiring Partners alongside the overall evaluation score.

Question 13

What are the Certyco Marks?

Accepted Answer

The overall evaluation score determines the Certyco Mark. Mark III is awarded for scores of 4.5 and above, Mark II for 4.0 and above, and Mark I for 3.5 and above. Scores below 3.5 complete the evaluation and display the overall score, but no Mark is awarded. Individual dimension scores remain visible to Hiring Partners regardless of Mark outcome.

Question 14

Is evaluation pass/fail?

Accepted Answer

No. Certyco is not pass/fail. Every completed evaluation produces a 4D Scorecard showing exactly where you stand. Scores of 3.5 and above earn a Certyco Mark (I, II, or III). Scores below 3.5 still display your results. You simply do not receive a Mark. Retakes are available if you want to improve your outcome.

Question 15

How long is the Mark valid?

Accepted Answer

The Mark is valid for 12 months. To continue appearing as verified, Professionals must complete a new evaluation after expiry. Profiles remain accessible, but verification status expires if not renewed.

Question 16

Can I retake the evaluation?

Accepted Answer

Yes. Retakes are available at least 3 weeks after your last interview, at a discounted fee. Retakes are optional and initiated by the Professional; they are not automatic or required.

Question 17

Do interview recordings require consent?

Accepted Answer

Yes. Interviews are recorded only with the Professional’s consent, given at scheduling. Recordings are shared with Hiring Partners only with additional, explicit consent.

Question 18

Are interviews monitored by Certyco?

Accepted Answer

Yes. Certyco administrators may silently monitor live interviews for quality control, fairness, and platform integrity. Monitoring is passive and does not interfere with the interview or evaluation.

Question 19

Do I need to confirm my availability?

Accepted Answer

Yes. Professionals confirm availability every 2 weeks. If not confirmed, your profile is marked unavailable to Hiring Partners.

Question 20

Why should I get evaluated on Certyco?

Accepted Answer

The Certyco Mark is a verified signal backed by an independent expert evaluation. It gives Hiring Partners trusted proof of your capabilities before they ever speak to you. Professionals with a Mark stand out because the evaluation is structured, evidence-based, and conducted by a qualified Industry Expert, not an algorithm or a keyword match.

Question 21

Is evaluation required to use Certyco?

Accepted Answer

During Early Access, you can create your account and build your profile without an evaluation. Once evaluation features launch, completing an evaluation is required to appear in Hiring Partner searches. Your verified evaluation is what makes your profile discoverable and credible to employers.

Question 22

How does AI Resume Import work for my profile?

Accepted Answer

Upload a PDF or DOCX resume and the AI parses it into profile sections such as experience, education, skills, and certifications. Your file is read in your browser. The extracted text is sent securely to Certyco's servers for AI-powered parsing into profile sections. You review each section before saving. No resume files or extracted text are retained after processing. If you prefer not to use AI Resume Import, you can fill in your profile sections manually through the guided profile setup.

Question 23

What does profile completion tracking mean?

Accepted Answer

The profile onboarding banner shows which sections of your profile are complete and which still need attention. A thorough profile ensures your evaluation and verified credentials are presented in full context to Hiring Partners.

Question 24

How should I prepare for my evaluation?

Accepted Answer

Review the role you are being evaluated for and be ready to discuss your experience in depth. The interview is structured around all four dimensions. Come prepared to demonstrate your capabilities through concrete examples and real project experience. This is a professional evaluation, not a casual conversation.

Question 25

Can one evaluation be used for multiple opportunities?

Accepted Answer

Yes. Evaluations are tied to a specific role but include verified scores across all four dimensions. Hiring Partners may search by role or by specific verified skills, so your evaluation can surface you for multiple opportunities where your capabilities are relevant.

Question 26

Can I be evaluated for more than one role?

Accepted Answer

Yes. You may pursue evaluations for multiple roles. When you complete an evaluation for a new role, previously verified skills may carry forward, and you are evaluated only on additional or role-specific areas. Each role evaluation builds on your existing profile.

Question 27

Who evaluates me?

Accepted Answer

Verified Industry Experts with relevant experience in your domain. Not AI, not junior screeners. Every evaluator is selected for their professional credibility and domain alignment with the role you are being assessed for.

Question 28

What does my evaluation include?

Accepted Answer

Your evaluation includes detailed ratings across all four dimensions; written expert feedback highlighting strengths and development areas; an overall Certyco Mark (for scores 3.5 and above); and a shareable evaluation summary that Hiring Partners can review.

Question 29

How do I get noticed by Hiring Partners?

Accepted Answer

After completing your evaluation, your verified 4D Scorecard appears in Hiring Partner searches. Hiring Partners can review your evaluation scores and expert feedback before engaging. The Mark gives them confidence in your capabilities before a single conversation takes place. Personal and contact details are revealed only when a Hiring Partner unlocks your profile.

Question 30

Do I need prior experience?

Accepted Answer

Certyco evaluations are designed for Professionals with practical, role-relevant experience. The interview assesses real capability through structured expert judgment. Your readiness is determined during the evaluation itself, not by arbitrary credential filters.

Question 31

Can Hiring Partners contact me directly?

Accepted Answer

Hiring Partners can reach out only after unlocking your profile and only if you are marked available. Certyco does not share your contact details without this step. Discreet Mode also allows you to hide your profile from up to 2 specific companies.

Question 32

What happens when my Mark expires?

Accepted Answer

The Mark is valid for 12 months. After expiry, you must complete a new evaluation to continue appearing as verified. This ensures that your verified status reflects current capabilities, not outdated assessments.

Question 33

Can I use Certyco if I am not actively job-seeking?

Accepted Answer

Yes. Many Professionals complete evaluations in advance and control their availability. Having a current Mark means you are ready when the right opportunity appears. You decide when your profile is visible to Hiring Partners.

Question 34

Who can become an Industry Expert?

Accepted Answer

Industry Experts are carefully selected based on depth of experience, domain credibility, and professional standing. Many join through referrals from existing experts or direct outreach by Certyco. Every new Industry Expert completes an introduction call to validate expertise and establish appropriate evaluation brackets. Corporate email verification is required during account setup.

Question 35

How are Industry Experts selected?

Accepted Answer

Selection is based on a combination of professional background, relevant domain expertise, and alignment with the roles Certyco supports. Not every application is accepted. Certyco prioritizes quality and credibility to maintain the integrity of its evaluation network.

Question 36

What is expected once I accept an evaluation?

Accepted Answer

Once you accept an evaluation, you are expected to honor the scheduled interview, arrive prepared, and conduct a thorough, structured assessment using Certyco’s evaluation framework. Your evaluation directly influences a Professional’s verified outcome, and reliability is essential to maintaining the trust the network depends on.

Question 37

Is there a minimum participation requirement?

Accepted Answer

There are no fixed quotas. However, Industry Experts are expected to participate with reasonable consistency. Consistent, reliable participation strengthens your standing in the network and ensures Certyco can match Professionals with qualified evaluators when needed.

Question 38

How are Industry Experts paid?

Accepted Answer

Industry Experts are paid per completed evaluation. Payment is processed once the full assessment, including ratings and written feedback, is submitted and accepted through Certyco’s quality review. Compensation reflects the standard expected of each evaluation.

Question 39

Can I decline or pause evaluations?

Accepted Answer

Yes. You control your availability and may decline evaluation requests. However, once an interview is accepted, Certyco expects you to follow through. If you need to cancel an accepted evaluation, notify Certyco as early as possible so the Professional can be reassigned without delay.

Question 40

What happens if I need to cancel an accepted evaluation?

Accepted Answer

Contact Certyco as soon as possible. Timely communication allows the Professional to be reassigned to another qualified expert. Repeated late cancellations or no-shows may affect your standing in the network and future evaluation assignments.

Question 41

Am I pressured to pass Professionals?

Accepted Answer

Never. Your evaluation is independent. There are no quotas, no pressure from employers, and no incentives tied to outcomes. Certyco does not optimize for pass rates. Your credibility as an evaluator depends on honest, evidence-based assessments.

Question 42

Can I evaluate someone I know?

Accepted Answer

No. Industry Experts cannot evaluate Professionals with whom they have a personal or professional relationship. You may also decline evaluations involving current or recent employers or organizations where a conflict of interest may exist.

Question 43

What framework do Industry Experts use?

Accepted Answer

Industry Experts use Certyco’s structured evaluation framework, which guides assessment across all four dimensions. The framework ensures ratings are evidence-based and consistent while preserving your independent professional judgment.

Question 44

How are Industry Experts matched to Professionals?

Accepted Answer

Matching is based on role relevance, domain expertise, platform familiarity, and availability. Certyco avoids conflicts of interest and ensures fair distribution of evaluations across its expert network.

Question 45

How does Certyco ensure fairness across Industry Experts?

Accepted Answer

Through standardized evaluation frameworks, interview recordings (with consent), and periodic quality reviews. These measures ensure consistent, credible scoring while preserving each Industry Expert’s independent judgment.

Question 46

What happens if an Industry Expert consistently gives extreme ratings?

Accepted Answer

Certyco monitors rating patterns as part of ongoing quality oversight. Significant outliers are reviewed to ensure evaluations remain fair, evidence-based, and aligned with platform standards. This protects both Professionals and the credibility of the network.

Question 47

Do Industry Experts control what Hiring Partners see?

Accepted Answer

No. Industry Experts submit standardized evaluations through Certyco’s framework. Profile visibility and access rules are managed by Certyco according to platform policies.

Question 48

What is the value of using Certyco for hiring?

Accepted Answer

Certyco gives you direct access to Professionals who have already been evaluated by independent Industry Experts. You skip the cost of third-party recruiters, agency fees, and early-stage screening overhead. Instead of paying thousands in recruiter commissions or sourcing fees, you start with verified capability data and reach out to candidates directly. This means faster hiring decisions at a fraction of the traditional cost.

Question 49

What do I see before unlocking a profile?

Accepted Answer

Before unlocking, you can view the full verified evaluation signal: overall score, detailed scores across all four dimensions, expert feedback (strengths and development areas), evaluated role, Certyco Mark tier, Mark validity, and availability status. This lets you assess real capability before engaging.

Question 50

Can I trust the ratings?

Accepted Answer

Each Mark is backed by a structured evaluation from a verified Industry Expert using Certyco’s standardized framework. Ratings are evidence-based, quality-reviewed, and auditable through interview recordings (with consent).

Question 51

Do we still control hiring decisions?

Accepted Answer

Always. Certyco provides evaluation signal. Final hiring decisions remain entirely yours.

Question 52

Is Certyco a replacement for interviews?

Accepted Answer

No. Certyco is a pre-interview signal layer, not a replacement. You still conduct your own interviews and make final hiring decisions.

Question 53

What happens when I unlock a profile?

Accepted Answer

Unlocking reveals the Professional’s personal and contact details, enabling direct outreach. Profile unlocking is credit-based. Evaluation scores and expert feedback are fully visible before you unlock.

Question 54

Can I contact Professionals directly?

Accepted Answer

Yes. Once a profile is unlocked, you can reach out directly. There are no intermediaries, no recruiter fees, and no third-party coordination. The Professional has already been independently evaluated, so your first conversation can focus on fit rather than screening.

Question 55

Can I view interview recordings?

Accepted Answer

Only with the Professional’s explicit consent. Recordings are not required to assess capability. Verified ratings and expert feedback are fully visible without them.

Question 56

What happens if a Professional declines to engage?

Accepted Answer

Nothing changes on your end. Evaluation does not obligate Professionals to accept opportunities. Availability controls help ensure you are engaging with interested Professionals.

Question 57

Do I need to post jobs on Certyco?

Accepted Answer

No. Certyco does not require or host job postings. You browse verified profiles and engage when you find a strong fit.

Question 58

Can Certyco be used alongside our ATS or recruiters?

Accepted Answer

Yes. Certyco complements existing hiring workflows. It serves as a pre-screening signal layer that reduces time spent on early-stage candidate evaluation before your formal hiring process begins.

Question 59

How is my data protected?

Accepted Answer

All data is transmitted over encrypted connections. Personal information is hidden by default. Only anonymized evaluation data is shown to Hiring Partners until a profile is unlocked. You can request data removal at any time by emailing privacy@certyco.com.

Question 60

Will Hiring Partners or Industry Experts see my personal details?

Accepted Answer

Hiring Partners can see your personal and contact details only after unlocking your profile. Industry Experts do not see unnecessary personal identifiers before interviews. Discreet Mode (launches May 2026) allows Professionals to hide their profile from up to 2 selected companies, and Industry Experts to hide their details from Hiring Partners at the same employer.

Question 61

Can I control what Hiring Partners see?

Accepted Answer

Hiring Partners can always view your verified evaluation scores and feedback. You control when your profile is marked available, and personal details are only revealed after a Hiring Partner unlocks your profile.

Question 62

What is Discreet Mode?

Accepted Answer

Discreet Mode lets you hide your profile from up to 2 specific companies. Both Professionals and Industry Experts can use this feature. This is useful if you do not want your current or a former employer to see your Certyco profile. This feature launches in May 2026.

Question 63

Is my interview recorded?

Accepted Answer

Yes, but only with your consent given at scheduling. Recording ensures fairness and auditability. This feature launches in May 2026.

Question 64

Who can access the recording?

Accepted Answer

Recordings are shared with Hiring Partners only with additional, explicit consent from the Professional. Hiring Partners can review your full verified evaluation without accessing recordings. This feature launches in May 2026.

Frequently Asked Questions

Still have questions?